Privacy Policy

Last Updated: June 17, 2025

This Privacy Notice for Legit AI Solutions LLC ("we," "us," or "our") describes how and why we may access, collect, store, use, and/or share ("process") your personal information when you use our review management service ("Services").

This includes when you:

• Visit our landing page at https://review.legitaisolutions.com/

• Use the Legit AI Solutions review service

• Interact with our services through marketing or support

Legit AI Solutions provides AI-powered review request automation designed to help local businesses collect more Google reviews and build local trust online.

If you have questions about this policy, contact us at [email protected].

Summary of Key Points

• What personal information do we process? Information depends on how you interact with our Services.

• Do we process sensitive personal information? In some cases we may process customer contact lists uploaded by business clients.

• Do we collect information from third parties? Yes, from integrations, marketing partners, and public sources.

• How do we keep your information safe? We use technical and organizational security safeguards.

• What rights do you have? Depending on your location you may request access, correction, or deletion of your data.

Table of Contents

1. What Information Do We Collect

2. How Do We Process Your Information

3. Legal Bases For Processing

4. When and With Whom We Share Information

5. Cookies and Tracking Technologies

6. Artificial Intelligence Products

7. How Long We Keep Your Information

8. How We Keep Your Information Safe

9. Information From Minors

10. Your Privacy Rights

11. Do Not Track Features

12. United States Privacy Rights

13. Data Usage and Sharing

14. Updates To This Notice

15. Contact Information

16. Review, Update, or Delete Your Data

1. What Information Do We Collect

We collect personal information that you voluntarily provide when you:

• Submit an inquiry form on our landing page

• Request information about our Services

• Contact support

• Interact with our platform

Information may include:

• Names

• Email addresses

• Phone numbers

• Business name and address

• Authentication data

• Customer contact information uploaded by business clients

Client Responsibility for Customer Data

Clients using the Services may upload or transmit customer contact information for the purpose of sending review invitations and related communications.

Clients represent and warrant that they have obtained all required permissions, consents, and legal authority required by applicable laws to contact those individuals via SMS, email, or other electronic communications.

Legit AI Solutions does not independently verify how customer contact information was obtained and relies on the client's representations that such data was collected lawfully.

Payment Data

Payments may be processed by third-party processors. Legit AI Solutions does not store full payment card information.

2. How We Process Your Information

We process personal information to:

• Provide and maintain our Services

• Create and manage accounts

• Respond to support requests

• Send administrative communications

• Send review invitations on behalf of our clients

• Improve our platform and services

• Prevent fraud and maintain security

• Comply with legal obligations

3. Legal Bases For Processing

We process personal information when we have a valid legal basis including:

• User consent

• Contractual necessity

• Legal compliance

• Legitimate business interests

4. When and With Whom We Share Information

We may share information with trusted service providers including:

• Cloud hosting providers

• Payment processors

• Email and SMS delivery platforms

• Analytics providers

• Authentication services

• AI service providers

Third-Party Platform Disclaimer

Legit AI Solutions integrates with third-party platforms such as Google and social media networks. These platforms operate independently and may remove or modify reviews at their discretion. Legit AI Solutions cannot guarantee the visibility or permanence of reviews on third-party platforms.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain platform security

• Analyze usage patterns

• Improve platform performance

• Personalize user experiences

6. Artificial Intelligence Products

Some features of our platform use artificial intelligence technologies provided by third-party providers. Users may disable certain AI features within their account settings.

7. How Long We Keep Your Information

We retain personal information for as long as necessary to:

• Provide the Services

• Maintain active accounts

• Comply with legal obligations

• Resolve disputes

Data may remain in backups or archives for a limited period after account closure.

8. How We Keep Your Information Safe

We implement security safeguards including:

• Encryption of sensitive data

• Secure infrastructure

• Access control systems

• Authentication safeguards

However, no system can guarantee complete security.

9. Information From Minors

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

10. Your Privacy Rights

You may have rights including:

• Access your personal information

• Correct inaccurate information

• Delete personal data

• Withdraw consent

Requests can be submitted to [email protected].

11. Do Not Track Features

We currently do not respond to browser Do Not Track signals due to the lack of a standardized industry approach.

12. United States Privacy Rights

Residents of certain states may have rights to:

• Access collected personal data

• Correct inaccurate data

• Request deletion of personal data

• Opt out of certain data uses

13. Data Usage and Sharing

Mobile Opt-In Data

Mobile numbers provided through our platform are used only to send relevant communications such as review invitations or notifications. We do not sell or share mobile opt-in data with third parties for marketing purposes. Users can opt out by replying STOP to any SMS message.

14. Updates To This Notice

We may update this Privacy Notice periodically. Updates will be reflected by the "Last Updated" date at the top of this policy.

15. Contact Information

If you have questions about this policy, contact us:

Legit AI Solutions LLC,

30 N Gould St # 55587, Sheridan, WY 82801

Email: [email protected]

Phone: +1(307)393-8658

16. Review, Update, or Delete Your Data

You may request to access, correct, or delete your personal information. For security purposes, we may verify your identity before processing your request. Submit requests to: [email protected]